Outsourced Professional
Hire one full-time professional, recruited, vetted and trained for your business
An Outsourced Professional works for you and no one else. Not a virtual assistant working a task list, not a freelancer between projects, and not a rotating bench. We find the person, train them into the role, and stay involved once they start. If you already know the role, say so on the call. If you do not, that is what the call is for.
- Fewer than 2% of applicants are accepted
- 3-4 weeks from first call to final match
- Overlap hours set to your working day, not ours
- Onboarding is run for you, not handed to you
- 30-day rematch guarantee
Tell us what your week looks like
Tell us which part of the week you want back. We work out the role from there.
Companies that hire through WeAssist
Fewer than 2% of applicants are accepted, and 98% of clients stay
Under 2%
of applicants accepted
98%
client retention
2.5+ yrs
average partnership
500+
families supported
Meet the founder
Reef Colman, founder and CEO, on why WeAssist exists.
Why the week keeps filling with work you cannot charge for
You are still doing the work only you can price
The person who should be winning the work is the one booking it, invoicing it and chasing the paperwork after it, because there is nobody else to hand it to.
Hiring locally costs more than the role returns
A full-time hire at local rates has to earn back a salary, a desk and the months it takes to become useful, so the role never gets filled and the work stays on you.
A task-list VA never learns the business
Handing over isolated tasks means re-explaining the context every time. The work that actually drains the week is the work that needs judgement, and judgement needs someone who stays.
The last one left and took the process with them
Nothing was written down, so the replacement started from nothing and you ran the onboarding twice.
What stops being yours
- Inbox triage and drafted replies
- Calendar management and meeting booking across time zones
- CRM updates, pipeline hygiene and reporting
- Bookkeeping support, invoicing and expense reconciliation
- Customer support and ticket handling
- Research, data entry and list building
- Social media scheduling and content support
- Recruitment coordination and candidate screening
- Project and task tracking in your own tools
- Vendor and supplier follow-up
- Reporting packs before your weekly review
- SOP writing so the process survives the person
How an OP differs from a virtual assistant or an agency
| Aspect | Virtual assistant | Staffing agency | WeAssist OP |
|---|---|---|---|
| Who they work for | Several clients at once | The agency, allocated to you | You, full time, and nobody else |
| How they are chosen | You screen and hope | You accept who is assigned | You interview the shortlist and choose |
| Who runs onboarding | You do | Varies, usually you | We do, with 30-day milestones |
| What happens to the process | Leaves when they leave | Stays with the agency | Written down as SOPs you keep |
| If it is not working | You start again | You request a swap and wait | 30-day rematch at no additional cost |
Ready to stop being your own assistant?
Three to four weeks from first call to final match
- 01
Discovery call
We learn the business and which parts of your week you want back. If the role is not decided yet, this is where it gets decided.
- 02
Client success analysis
We turn that conversation into the profile the role actually needs: the tools, the hours and the judgement calls it will own.
- 03
Talent sourcing and screening
We recruit and vet against that profile, including written English and live judgement on the kind of work the role will really do.
- 04
Client and talent interview
You meet the shortlist and you choose. You are hiring one person, not accepting an allocation.
- 05
Final match and onboarding
Your Outsourced Professional starts with access granted, responsibilities defined and 30-day milestones agreed.
Onboarding is run for you, and the training does not stop
Onboarding we run for you
- Expectations and communication rhythm agreed before day one
- Tool and workflow access scoped to the role
- 30-day performance milestones written down and shared
- Confidentiality signed before any system is touched
Training that does not stop at week one
- Weekly live AI training in automation, prompt engineering and workflow optimisation
- Scheduled check-ins after onboarding ends
- SOPs written as the role runs, so the process stays with you
30-day rematch guarantee
If the match is not working, we find a better fit at no additional cost.
Hear it from our clients
Real clients on what changed after they hired through WeAssist.
98% of clients stay. Here is what three of them report.
The smoothest change since acquiring the company
Time back at the end of the day
Fewer hats, and better sleep
Get the week back
Tell us what a week of your work actually looks like. We will tell you which role takes the most off it, and what the first 30 days would cover.
Questions people ask before the call
- I do not know which role I need yet. Is that a problem?
- No, that is what the discovery call is for. Most people arrive describing a week rather than a job title. We work out which role takes the most off that week, and if it turns out you need something we do not place, we will say so on the call.
- I hired a VA before and ended up managing them. Why is this different?
- Because we run the first 30 days, not you. Onboarding covers expectations, communication rhythm, tool and workflow setup and 30-day performance milestones, and there are scheduled check-ins after that. You are hiring a full-time person for your business, not receiving a freelancer and a login.
- Will they work my hours?
- Yes. Overlap hours are agreed in the discovery call and set to your working day. This is a full-time hire dedicated to you, so the schedule is built around your business rather than a shared bench.
- Can they be trusted inside my systems?
- Access is scoped to the systems the role needs, confidentiality is signed before day one, and what they handle, draft and escalate is defined during onboarding before they touch anything live.
- How long until they are useful?
- Three to four weeks from the first call to the final match, then onboarding sets 30-day milestones. The repetitive, easily explained work usually moves across first, because it is the easiest to hand over and often the biggest drain on your week.
- What if the match is not working?
- Our 30-day rematch guarantee: if the match is not working, we find a better fit at no additional cost. Under 2% turnover and 98% client retention across more than 500 placements is the reason we can offer it, with an average tenure over 2.5 years.