Week 1You
Tell us the role
One 20-minute call: the work, the hours, the kind of person.
One full-time assistant for your e-commerce brand
Tickets, orders and listings pile up as you grow. One trained assistant keeps them clear.
Fewer than 2% of applicants are accepted. Loved by 61+ business owners.
Top 2%
of applicants accepted
3-4 wks
to your hire
E-commerce we work with
Sound familiar?
Where the week goes
- Support tickets wait while you run the business.
- Returns and refunds sit until the weekend.
- Listings go stale and stock runs out unannounced.
The work
What they take off you
A day of your assistant's work. Tell us the rest on the call.
Customer support replies in your tone
Overnight tickets answered in your voice.
Order, return and refund handling
Returns and refunds processed by your rules.
Shipping exceptions and carrier claims
Stuck parcels traced and claims filed.
Product listings and store updates
Product pages updated and checked.
Promotions and discount codes set up
This week's offer live and tested.
Inventory and supplier follow-up
Low stock flagged and suppliers chased.
Review and social comment replies
Reviews and comments answered.
Weekly sales and ops reporting
The week's numbers in one short report.
Not included: Pricing, ad spend and supplier contracts stay your decision.
Your tools
Works in the software you already run
We screen for it and cover gaps in onboarding.
- Shopify
WooCommerce- Etsy
Gorgias- Zendesk
Klaviyo
ShipStation- Stripe
Proof
Your first 30 days
Every professional is vetted before you meet them.
Before day 1
Logins, SOPs and a first-week agenda set up
Week 1
Foundation: your tools, your processes, no pressure on output
Week 2
Supervised real work, reviewed with you
Weeks 3 to 4
Full workload, weekly reviews
<2%
of applicants accepted
98%
client retention
2.5+ yrs
average partnership
30 days
rematch guarantee
Want to talk to a client? Ask us for references on the call.
How it works
We recruit, check and train
Fewer than 2% of applicants accepted. Three to four weeks to your hire.
Weeks 1 to 3WeAssistWe shortlist three
We source, test and screen. You get three names, not a job board.
Week 3YouInterview and pick
You meet the three. Nobody fits? We go again.
Week 4 onYour professionalWe employ them
Contracts, payroll, equipment, HR, cover. They do the work from day one.
Hours and coverage
On your clock
- Full-time and dedicated to you
- Philippines-based, working US hours
- Hours agreed before the match
- Rematch within 30 days
Security
Your client data stays yours
- Confidentiality signed before access
- Access granted in your own systems
- Revoke access any time
- Work stays in your tools
Questions from e-commerce
Start here
Tell us about the role
Free discovery call
Limited spots each month
Limited spots each month
Two minutes to start
Fill in the form. We call within one business day.
